Market Insights | Franchising Unveilied

By Cornelius Zeeman and Wesley Gardener,
Fairtree Portfolio Manager and Equity Analyst

Imagine finding a pot of gold at the end of the rainbow; franchising might just be that treasure for capital-intensive companies. Franchising is a business model that has been around for decades, thriving especially in the fast-food sector. Franchised fast-food brands have not only survived but thrived within the sector, thanks to the advantages franchising offers (as shown in Graph 1). Examples of these companies include iconic brands like McDonald’s, Domino’s Pizza and Starbucks.

Graph 1:  Total US foodservice market size (US$bn)

Source: Euromonitor, Bernstein analysis

The Franchise Model.

At its core, franchising involves two key players: the franchisor and the franchisee (see Image 1). The franchisor, who owns the brand and business model, licenses these to the franchisee. Here’s how it generally works: 

  • Franchise agreement: Franchisees operate under the franchisor’s brand, typically paying a royalty, which is a slice of their revenue. 
  • Additional fees: Beyond royalties, franchisees might also contribute to national marketing efforts or technological upgrades.

Image 1:  Who is a franchisor/franchisee

Source: Fairtree

Benefits of Franchising.

The franchisor benefits, among other things, by outsourcing its day-to-day operations, having opportunities for faster expansion and access to local expertise. 

  • The ability to outsource day-to-day operations shifts the responsibility for operating costs from the franchisor to the franchisee. This allows the franchisor to operate with higher profit margins. 
  • In most cases, the franchisee is responsible for the bulk of the cost of constructing new restaurants (in the context of the fast-food chains). This arrangement eliminates the need for the franchisor to spend its capital on expansion, resulting in a business model that requires less upfront investment. This enables traditional capital-heavy businesses to operate as capital-light entities. 
  • As franchisors expand into new markets, they often require local knowledge and expertise. This approach significantly increases the geographic reach of the franchising model. 

Franchisees also benefit significantly from the franchising model. These benefits include the ability to work under an established brand, utilise a proven business model, and gain access to the brand’s economies of scale, including greater negotiating power with suppliers.

Case Study: The Franchisor Perspective.

Using the percentage of the total number of stores franchised versus corporate-owned stores, one can infer the benefit of franchising for the franchisor (i.e., the franchise mix). Simplistically, a higher franchise mix would result in a higher number of franchises relative to corporate stores. McDonald’s, Domino’s Pizza, and Starbucks have varying degrees of franchise mix. How this mix has evolved has directly impacted the company’s operating profitability. 

  • McDonald’s: Since FY15, McDonald’s made a concerted effort to increase its franchise mix from 82% to 95% by FY23, which coincided with an operating margin jump from 29% to 48% (Graph 2). A higher franchise mix implies less direct operational costs for McDonald’s relative to its revenue earned, leading to higher profitability. 

Graph 2:  McDonald’s operating profit and franchise mix

Source: Company data, Fairtree

  • Domino’s Pizza: With an already high franchise mix of 97% in FY14, Domino’s increased this to 99% by FY23, correlating with a steady rise in operating margins from 17% to 20% (Graph 3). Domino’s has had a relatively consistent increase in earnings as a result, barring FY22, which was a year defined by persistent inflationary pressures within its supply chain segment.

Graph 3:  Domino’s Pizza operating profit & franchise mix

Source: Company data, Fairtree

  • Starbucks: Unlike its peers, Starbucks has slightly decreased its franchise mix from 50% in FY14 to 48% in FY24. This has led to less predictable profitability trends (Graph 4). Although margins are influenced by a company’s idiosyncratic factors, a higher franchise mix would better insulate Starbucks from the volatility of underlying store profitability.

Graph 4:  Starbucks operating profit & franchise mix

Source: Company data, Fairtree

Conclusion.

Franchising has proven to be a transformative business model by enabling capital-heavy companies to operate more efficiently and scale rapidly. By outsourcing operations to local franchisees, franchisors achieve higher margins and expand without significant capital investments. Franchisees, in turn, benefit from established brands and collective economies of scale. Case studies from McDonald’s, Starbucks, and Domino’s highlight how a strong franchise mix supports profitability and growth, underscoring franchising’s enduring appeal.


Disclaimer:

Fairtree Asset Management (Pty) Ltd is an authorised financial services provider (FSP 25917). Collective Investment Schemes in Securities (CIS) should be considered as medium to long-term investments. The value may go up as well as down and past performance is not necessarily a guide to future performance. CISs are traded at the ruling price and can engage in scrip lending and borrowing. A schedule of fees, charges and maximum commissions is available on request from the Manager. A CIS may be closed to new investors in order for it to be managed more efficiently in accordance with its mandate. Performance has been calculated using net NAV to NAV numbers with income reinvested. There is no guarantee in respect of capital or returns in a portfolio. Prescient Management Company (RF) (Pty) Ltd is registered and approved under the Collective Investment Schemes Control Act (No.45 of 2002). For any additional information such as fund prices, fees, brochures, minimum disclosure documents and application forms, please go to www.fairtree.com

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Grethe Fourie

Business Development Manager

Grethe joined Fairtree in 2025 as a Business Development Manager in the Distribution team. She focuses on cultivating strong, long-term relationships with financial advisers and identifying opportunities for meaningful growth. Prior to joining Fairtree, Grethe spent eight years at PPS, where she held several leadership roles, including Regional Sales Manager, Regional Specialist Support Manager, and ultimately National Manager of PPS Wealth Advisory. In her most recent role, she led the Wealth Advisory team nationally, overseeing strategy, operations, reporting, and key stakeholder relationships. She also served as a Key Individual on the FSP licence and chaired the Best Practice Committee. Earlier in her career, she worked as a financial adviser for seven years. She is passionate about empowering women in finance and previously led the Women in Finance initiative at PPS. Grethe holds a Postgraduate Diploma in Financial Planning from Stellenbosch University and is a Certified Financial Planner® professional.

Stephan Venter

Investment Specialist

Stephan joined Fairtree in 2025 as an investment specialist in the Distribution team. He began his career at Deloitte in 2006 as an accountant. He then joined Discovery Invest as an Investment Specialist, before moving to Sanlam Investments, where he spent nine years as a portfolio manager. He holds a Bachelor of Commerce degree in Accounting from the University of Pretoria, an Honours degree and CTA in Accounting from the University of South Africa, and an Honours degree in Financial Analysis and Portfolio Management from the University of Cape Town.

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